Privacy Policy

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We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and mailing address.
• Professional Information: Job title, company name, and other work-related details.
• Communication Data: Information you provide when you communicate with us through forms, email, or other methods.

• Device Information: IP address, browser type, version, time zone setting, browser plug-in types, and versions, operating system, and platform.
• Usage Data: Information about how you use our Site, including pages viewed, links clicked, and the time and date of your visit.

We use cookies and similar tracking technologies to enhance your experience on our Site and to gather information about your usage. You can manage your cookie preferences through your browser settings.

We process your personal data for the following purposes:

- To Provide and Improve Our Services: Ensuring the effective operation of our Site and delivering relevant product information and updates.

- To Communicate with You: Responding to inquiries, providing customer support, and sending marketing communications where you have consented.

- To Enhance User Experience: Customizing our Site based on your preferences and usage data.

- To Maintain Security: Monitoring and analyzing Site usage to detect, prevent, and address technical issues and fraudulent activities.

We process your personal data based on the following lawful bases under UK GDPR:

- Consent: Where you have given consent for us to process your data for specific purposes.

- Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.

- Legal Obligation: Where processing is necessary to comply with a legal obligation.

- Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.

We do not sell or rent your personal information. We may share your data with trusted third parties who assist us in operating our Site, conducting our business, or providing services to you, provided they agree to keep your information confidential. We may also disclose your data if required by law or in response to legal requests.

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your data but cannot guarantee its absolute security.

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Criteria for determining retention periods include the nature of the data, the purpose of processing, and legal obligations.

Under UK GDPR, you have the following rights:

- Right to Access: Request a copy of the personal data we hold about you.

- Right to Rectification: Request correction of inaccurate or incomplete data.

- Right to Erasure: Request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.

- Right to Restrict Processing: Request the restriction of processing your data in certain circumstances.

- Right to Data Portability: Request the transfer of your data to another organization in a structured, commonly used, and machine-readable format.

- Right to Object: Object to processing based on legitimate interests or direct marketing.

- Rights Related to Automated Decision-Making: Challenge decisions made solely based on automated processing.

To exercise any of these rights, please contact us at info@onetwomedical.com or call us at +44 1925 387 121.

If we transfer your personal data outside the UK, we ensure it is protected by implementing appropriate safeguards such as standard contractual clauses approved by the UK or ensuring the receiving country has an adequate level of protection as determined by the UK.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal data.

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy regularly.